Veterinary Receptionist

Vet Record Careers; High Wycombe; On-site; GBP 20,000 - 26,000; Part time

Job summary

An exciting opportunity awaits as a Veterinary Receptionist at a charming practice in High Wycombe. Join a dedicated team focused on providing exceptional client care in a friendly environment. Your role will involve welcoming clients, managing appointments, and performing essential administrative tasks. With a commitment to employee wellbeing and development, this position offers a supportive atmosphere where you can thrive. If you are enthusiastic, self-motivated, and ready to make a difference in the lives of pets and their owners, this is the perfect role for you.

Benefits

6.6 weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Pawsome Benefits

Pension scheme

Discounted staff pet care

Qualifications

• Experience in a reception role, ideally in the veterinary sector.
• Strong organizational skills and ability to work independently.

Responsibilities

• Welcoming clients and managing appointment bookings.
• Handling administrative duties and ensuring a tidy reception area.

Skills

Reception Experience

Computer Literacy

Organizational Skills

Client Care Focus

Multi-tasking

Job description

An exciting opportunity has arisen for a Veterinary Receptionist to join our small but growing team here at Cherry Tree Veterinary Practice Ltd. We require an enthusiastic, self-motivated team member who is client care focused to build good relationships with our clients whilst working alongside our vets and nurses to provide a friendly but professional service.

Duties Will Include

1. Welcoming clients and answering phones
2. Responding to emails
3. Appointment bookings
4. Taking payments
5. Administrative duties
6. Ensuring the reception area is always kept clean and tidy

More About Us

We are a small thriving first opinion practice located in the charming village of Lane End. Situated in a picturesque 1900 building for over 10 years, we have a very strong client base which continues to grow. Having many clients with us from the beginning, we can provide a more friendly/homely environment for clients and their pets.

Are you the perfect fit?

The successful candidate should have reception experience, ideally within the veterinary sector, though this is not essential as additional training will be provided. A professional manner and the ability to remain calm and confident in emotionally charged or stressful situations are essential. Good computer literacy and strong organisational skills are necessary. The ability to multi-task effectively, work independently, and collaborate as part of a team is also required.

Your shift pattern

You will work 30 hours per week on a rota basis, covering reception between 8:15 am - 7:30 pm, Monday to Friday. Some Saturday cover may be required.

Benefits

• 6.6 weeks annual leave
• Additional annual leave for your birthday, added to your holiday allowance
• Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental, and surrogacy pay
• Cycle to work scheme
• Employee wellbeing initiatives
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - discounts and cashback with hundreds of retailers
• Pension scheme
• Discounted staff pet care