Veterinary Front Desk — Client Care Specialist (Part-Time)

Inspiring Vet Care; East Midlands; On-site; GBP 5,900 - 9,900; Part time

Benefits offered by this job

Annual leave, birthday off

Family-friendly policies

Pension

Discounted veterinary care

Wellbeing initiatives

Learning academy

Green car scheme

Job summary

Inspiring Vet Care is seeking a personable Receptionist to join our team at Scarsdale, Park Farm on a part-time basis. You’ll be the first point of contact, delivering a welcoming, professional experience for clients and their pets.

You will manage appointments, handle enquiries, support client communications, and work closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey. Flexible shifts include weekday and Saturday hours.

Qualifications

• Experience in a customer-facing role is essential.
• Excellent communication and a welcoming manner are required.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach and openness to learning will help you succeed.

Responsibilities

• Answering calls and handling enquiries to high standards.
• Handle payments and manage appointments, including insurance discussions.
• Maintain client records and ensure accurate contact details.
• Coordinate with clinical and non-clinical colleagues to ensure a positive client journey.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Proactive

Job description

Inspiring Vet Care is seeking a personable Receptionist to join our team at Scarsdale, Park Farm on a part-time basis. You’ll be the first point of contact, delivering a welcoming, professional experience for clients and their pets.

You will manage appointments, handle enquiries, support client communications, and work closely with clinical and non-clinical colleagues to ensure a smooth client and patient journey. Flexible shifts include weekday and Saturday hours.