Veterinary Care Assistant

Vets for Pets; Oxford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets in Oxford Cowley is seeking a Veterinary Care Assistant to join a busy practice. You will assist with non-clinical duties, help the team deliver high standards of patient care, and support every client interaction with warmth and professionalism.

This role offers a clear path to progression into a student nurse role in the future, with a 40-hour work week and weekends on a 2-in-4 rotation. A positive, caring attitude is essential to thrive in this environment.

Qualifications

• Friendly, welcoming face for clients and their pets arriving at the practice.
• Keep up-to-speed with practice services and additional services available.
• Calm, attentive, and focused on clients’ needs; bring energy to the team.

Responsibilities

• Assist colleagues with non-clinical duties to support smooth running of the practice.
• Provide the best standard of patient care.
• Be proactive in helping colleagues and customers, with a positive attitude.

Skills

Friendly face for clients and pets

Calm under pressure

Customer service

Enthusiasm and teamwork

Pet care passion

Job description

Voted one of the top 3 veterinary practices in Oxford for the 7th time and FIRST in 2024, we are hiring!

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Oxford Cowley Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This is a Full-Time position working 40 per week with 2 in 4 Weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Location: OX4 3JP

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!