Veterinary Care Assistant

Vets for Pets; Northolt; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discounts

Cashbacks

Career development

Pension and holidays

Job summary

Vets for Pets Greenford is seeking a veterinary care assistant who is enthusiastic and passionate about delivering high standards of patient care. This full-time role supports colleagues with non-clinical duties, helping the practice run smoothly and ensuring excellent customer service for pet owners.

You will be the friendly face for clients, stay up-to-date with services, and have the opportunity to progress into a student nurse role in the future as you develop your skills in a supportive

Qualifications

• Friendly and welcoming face for clients and their pets.
• Keeps self up-to-speed with practice services.
• Calm, attentive, and client-focused.
• Enthusiasm and drive with love of pets.

Responsibilities

• Assist colleagues with non-clinical duties to support smooth running of the practice.
• Provide the best standard of patient care.
• Be the friendly face for clients and their pets on arrival.
• Help maintain knowledge of services and available options.
• Contribute to a welcoming atmosphere and handle routine client interactions.

Skills

Customer service

Job description

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Greenford Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This is a Full-Time position working 40 hours per week. This will include working 1 in 3 weekends.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

Please note training will take place across Greenford Vets for Pets & Brentford Vets for Pets.

Location: UB6 0UW

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don't perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!