Veterinary Care Assistant

Vets for Pets; Walton-on-Thames; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Employee discount

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets Walton on Thames invites a passionate Veterinary Care Assistant to join our busy practice. You will assist with clinical and non-clinical duties to ensure smooth operations and deliver quality patient care in a welcoming environment.

This full-time role includes 40 hours per week with 1 in 4 Saturdays on reception and a day off in lieu, aimed at supporting exceptional client service and animal welfare.

Qualifications

• Friendly and welcoming face for clients and their pets.
• Stay up-to-speed with practice services and additional services available.
• Calm, attentive, and client-focused.

Responsibilities

• Assist colleagues with clinical and non-clinical duties to support smooth operation of the practice.
• Provide the best standard of patient care.
• Support reception on Saturdays on a 1 in 4 rota with a day off in lieu.

Skills

Customer service

Pet care knowledge

Team player

Job description

Veterinary Care Assistant

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Walton on Thames Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with both clinical and non-clinical duties to support smooth running of the practice and provide the best standard of patient care. Ideal for a current VCA looking to potentially progress.

This is a Full-Time role working 40 hours per week, including 1 in 4 Saturdays on reception, with a day off in lieu.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required:

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.

The salary for this role is from £12.71 per hour.

Location

KT12 2SS

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you.