Veterinary Care Assistant

Vets for Pets; Cirencester; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

20% discount at Vet Group

Discounts and cashbacks

In-house career development

Pension and holiday allowance

Job summary

Vets for Pets Cirencester is seeking a friendly Veterinary Care Assistant to join our busy practice. You will support non-clinical tasks and help ensure excellent care for pets and customers in a welcoming environment.

The role offers a 21.5-hour week with weekend rota duties, and a clear path to progression as a student nurse. We value enthusiasm, strong service focus and a love of pets in a team-orientated setting.

Qualifications

• Friendly, welcoming face for clients and pets.
• Calm, attentive and client-focused.
• Enthusiasm and passion for service with pets.
• Willingness to learn and support practice services.
• Interest in progressing to a student nurse role in the future.

Responsibilities

• Assist colleagues with non-clinical duties to help smooth daily operations.
• Support the practice in delivering high-quality patient care.
• Provide information about services and guide clients as needed.
• Contribute to a welcoming, efficient, and supportive environment for pets and owners.

Skills

Friendly demeanor

Communication skills

Team player

Customer service

Organisational skills

Empathy with patients

Education

No formal qualifications required

Job description

Veterinary Care Assistant

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Cirencester Vets for Pets practice.

Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities.

You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.

This a great opportunity for someone who is looking to progress into a student nurse role in the future.

This role will be for 21.5 hours per week, and will include weekends on a rota basis.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

The attributes required

• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive and always focus on the clients’ needs.
• You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

Benefits

In return, we offer such benefits as

• 20% discount at the Vet Group, Pets at Home and the Groom Room
• access to discounts and cashbacks
• in-house career development opportunities
• pension and holiday allowance

Location: GL7 1NJ

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!