Vet Receptionist (Part-Time) - Multi-Site Support

VC Evidensia UK; Wolverhampton; Hybrid; GBP 15,000 - 19,000; Part time

Benefits offered by this job

6.6 weeks' annual leave plus birthday

Enhanced family-friendly policies

Healthcare support initiatives

Learning and development opportunities

Job summary

St George's Vets is seeking a friendly, organized receptionist to cover across all nine sites. The base pattern is 19 hours per week with shifts between 8:00am and 6:45pm, Monday to Friday, plus a Saturday rota (about one in three Saturdays, 8:00am–4:15pm). Regular overtime is expected to support a smooth client journey.

You’ll welcome clients, handle inquiries, manage appointments and payments, and assist the team with admin tasks to ensure outstanding service across our Wolverhampton locations.

Qualifications

• Excellent communication skills and a professional, welcoming manner.
• Experience in a customer-facing role with focus on service.
• Ability to manage multiple tasks in a busy environment.
• Collaborative approach and willingness to support colleagues.
• Proactive attitude with openness to feedback and learning.

Responsibilities

• Welcome clients and provide a welcoming, professional experience.
• Manage telephone and email enquiries.
• Schedule appointments and coordinate calendars.
• Process payments and support practice administration.
• Support clinical and non-clinical teams with various admin duties.

Skills

Communication skills

Customer-facing

Multitasking

Team player

Proactive attitude

Job description

St George's Vets is seeking a friendly, organized receptionist to cover across all nine sites. The base pattern is 19 hours per week with shifts between 8:00am and 6:45pm, Monday to Friday, plus a Saturday rota (about one in three Saturdays, 8:00am–4:15pm). Regular overtime is expected to support a smooth client journey.

You’ll welcome clients, handle inquiries, manage appointments and payments, and assist the team with admin tasks to ensure outstanding service across our Wolverhampton locations.