Part-Time Veterinary Receptionist - Client Care Champion

IVC Evidensia; Wolverhampton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

6.6 weeks' annual leave plus birthday

Enhanced family-friendly policies

Healthcare Cash Plan

Cycle to Work scheme

Pension scheme

Job summary

inspiring vet care is seeking a friendly Receptionist to join St George's Vets on a part-time basis across our nine sites, including Wolverhampton. The role covers 19 hours per week with shifts between 8:00 and 18:45, Monday to Friday, plus a Saturday rota. Flexibility and regular overtime are essential to support client journeys.

You will manage appointments, enquiries, payments and provide administrative support within a busy veterinary practice network, delivering excellent client care daily.

Qualifications

• Experience in a customer-facing role.
• Friendly, organised and customer-focused approach.
• Ability to manage multiple tasks in a busy environment.
• Collaborative attitude and willingness to support colleagues.
• Proactive and eager to learn.

Responsibilities

• Welcoming clients and ensuring a welcoming, professional experience.
• Managing telephone and email enquiries.
• Scheduling appointments and updating records.
• Processing payments and supporting the team with admin duties.

Skills

Customer service

Communication skills

Organised

Teamwork

Multitasking

Job description

inspiring vet care is seeking a friendly Receptionist to join St George's Vets on a part-time basis across our nine sites, including Wolverhampton. The role covers 19 hours per week with shifts between 8:00 and 18:45, Monday to Friday, plus a Saturday rota. Flexibility and regular overtime are essential to support client journeys.

You will manage appointments, enquiries, payments and provide administrative support within a busy veterinary practice network, delivering excellent client care daily.