Vet Receptionist (Part-Time, 12-Month Fixed Term)

Vets for Pets; Airdrie; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Holiday entitlement

Birthday off

Staff pet care discount

Pawsome Benefits

Job summary

Airdrie VetsforPets is seeking a part-time Veterinary Receptionist to cover a 12-month fixed-term maternity leave, starting in December. The successful candidate will be the first point of contact for clients, delivering excellent customer service and care.

A minimum of 1 year experience in a veterinary or customer-facing role is expected. Join a close-knit team of 5 Vets, 4 Nurses, 4 Receptionists and a Practice Manager, with a supportive work environment and opportunities for overtime up to 30

Qualifications

• At least 1 year experience in a veterinary reception or customer-facing role.
• Excellent customer service and communication skills.
• Ability to manage front-desk duties and basic admin tasks.

Responsibilities

• Welcome clients and their pets to the clinic and assist at reception.
• Answer calls, book appointments and manage the schedule.
• Update patient information in the computer system accurately.
• Maintain cleanliness of reception and waiting areas.
• Process payments, cashing up and generate invoices.
• Provide general administrative support to the veterinary team.
• Add repeat prescriptions to the computer system.

Skills

Customer service

Phone etiquette

Administrative tasks

Job description

Airdrie VetsforPets is seeking a part-time Veterinary Receptionist to cover a 12-month fixed-term maternity leave, starting in December. The successful candidate will be the first point of contact for clients, delivering excellent customer service and care.

A minimum of 1 year experience in a veterinary or customer-facing role is expected. Join a close-knit team of 5 Vets, 4 Nurses, 4 Receptionists and a Practice Manager, with a supportive work environment and opportunities for overtime up to 30