Venue Systems & IT Engineer – Hybrid, UK Travel

Immersive Gamebox; Greater London; Híbrido; GBP 50.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited holiday

Hybrid working: London/Southbank + Fri

Descripción de la vacante

Immersive Gamebox is seeking a Venue Systems & IT Support Engineer to own the health of our estate and the IT our central team runs on. You’ll manage repairs across UK venues, run central IT for the London team, and shape a proactive maintenance program as we roll out new Gamebox software to partner venues.

You’ll be comfortable with Linux/Windows administration, networking, and hardware fault-finding, and you’ll enjoy documenting fixes and improving diagnostics with scripting and AI tools.

Formación

• Multiple years in third-line, field engineering or infrastructure support with hands-on hardware responsibility.
• Hardware fault-finding: diagnosing which device has failed and swapping it out; no board-level repair.
• Strong Linux and Windows administration, including in the field.
• Networking fundamentals: switching, routing, DHCP/DNS, intermittent faults.
• Full UK driving licence and willingness to travel to UK venues.
• Right to work in the UK.

Responsabilidades

• Own the repair chain from escalation to a unit back in service with no delays.
• Be the last line of escalation for venue servers, VMs, PCs, projectors, displays, tracking systems, signage, and networking.
• Coordinate repairs on-site across the UK and remotely via local contractors.
• Restart and manage the preventative maintenance schedule.
• Run central IT: laptops, accounts, starters and leavers, access control.
• Report on estate repair volume, fault patterns and resolution times.
• Document fixes and use scripting/AI tools to diagnose faster.

Conocimientos

Hardware repair

Linux

Windows

Networking

UK driving licence

Right to work in the UK

Herramientas

Bash

PowerShell

Python

Ansible

ESXi

VirtualBox

Proxmox

Descripción del empleo

Immersive Gamebox is seeking a Venue Systems & IT Support Engineer to own the health of our estate and the IT our central team runs on. You’ll manage repairs across UK venues, run central IT for the London team, and shape a proactive maintenance program as we roll out new Gamebox software to partner venues.

You’ll be comfortable with Linux/Windows administration, networking, and hardware fault-finding, and you’ll enjoy documenting fixes and improving diagnostics with scripting and AI tools.