IT Systems Engineer – On‑Site Studio Tech (London)

Trinity Resource Solutions; London Borough of Barking and Dagenham; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Annual discretionary bonus

40-hour working week

Job summary

Trinity Resource Solutions in London East is seeking a hands-on IT Systems Engineer to provide 2nd and 3rd line support across a busy production and entertainment environment.

You will manage Windows, Active Directory, M365/Exchange/Teams, Azure, and networking, maintain documentation, and travel to other UK sites as needed.

A proactive, organised professional with strong problem-solving and communication skills will fit this role.

Qualifications

• Solid IT support background with 2nd/3rd line experience.
• Hands-on AD and Group Policy administration.
• Experience supporting Microsoft 365, Exchange and Teams.
• Exposure to Azure Cloud and SQL.
• Good understanding of LAN/WAN networking and wireless tech.
• Experience troubleshooting PCs, printers and IT hardware.
• Knowledge of patch management and device administration.
• Excellent problem-solving and communication skills.
• Ability to document processes and procedures.
• Proactive, organised and flexible approach.

Responsibilities

• Provide 2nd and 3rd line IT support across hardware, software and infrastructure.
• Administer Windows environments, Active Directory and Group Policies.
• Manage user accounts, permissions, onboarding and offboarding.
• Support Microsoft 365 including Exchange and Teams.
• Work with Azure cloud services and related technologies.
• Manage device enrolment and patch management across devices.
• Install and maintain network printers and wireless devices.
• Troubleshoot network connectivity, routers, hardware and software issues.
• Collaborate with third-party suppliers and network colleagues.
• Maintain technical documentation and user guides.
• Occasional travel to other UK locations.

Skills

Problem solving

Communication

Ownership

Organisational skills

Flexibility

Tools

Windows OS

Active Directory

Group Policy

Microsoft 365

Exchange

Teams

Azure

SQL

LAN/WAN networking

Routers & switches

Printers & hardware

Patch management

Documentation

Job description

Trinity Resource Solutions in London East is seeking a hands-on IT Systems Engineer to provide 2nd and 3rd line support across a busy production and entertainment environment.

You will manage Windows, Active Directory, M365/Exchange/Teams, Azure, and networking, maintain documentation, and travel to other UK sites as needed.

A proactive, organised professional with strong problem-solving and communication skills will fit this role.