Venue Safety Host - Welcoming & Safeguarding Guests

Scotsman; Glasgow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

TRONC electronic tips

Wagestream

30% off of food and cinema tickets in;

Hotel and Apartment discounts

Access to Scotsman Perks Benefits Port

Staff meals on duty

Flexible working opportunities

Career development through Scotsman St

Job summary

Scotsman Hospitality Group is seeking enthusiastic and responsible Safety Hosts to join our venues across Scotland, ensuring a secure and welcoming atmosphere for guests and staff. You will greet guests, monitor entrances, and maintain a visible safety presence throughout the venue to support a positive guest experience.

The role requires a calm, professional attitude, strong communication and interpersonal skills, and flexibility to work evenings, weekends and public holidays.

Qualifications

• 2 years experience in a similar role preferred.
• Calm and professional attitude.
• Strong communication and interpersonal skills.
• Ability to remain vigilant and proactive in guest/staff safety.
• Availability to work shifts, including late nights and weekends.
• Basic knowledge of health and safety regulations (training provided).
• First Aid Certification is a plus, but training can be arranged.
• Must be flexible with working hours, including evenings, weekends and public holidays.

Responsibilities

• Greet guests warmly and monitor entrances to ensure safe flow of people.
• Maintain a visible presence on the floor and respond to incidents and emergencies.
• Monitor venue capacity and enforce safety regulations.
• Assist in crowd management and intervene in disruptive behavior calmly.
• Conduct routine safety checks and ensure compliance with health and safety standards.
• Liaise with management, security, and emergency services when necessary.
• Provide first aid assistance when required (training provided).
• Handle guest queries and support customer experience with friendly service.

Skills

Calm attitude

Strong communication

Interpersonal skills

Vigilant and proactive

Shift flexibility

First Aid knowledge

Experience in safety/host roles

Job description

Scotsman Hospitality Group is seeking enthusiastic and responsible Safety Hosts to join our venues across Scotland, ensuring a secure and welcoming atmosphere for guests and staff. You will greet guests, monitor entrances, and maintain a visible safety presence throughout the venue to support a positive guest experience.

The role requires a calm, professional attitude, strong communication and interpersonal skills, and flexibility to work evenings, weekends and public holidays.