Venue Manager Maidstone – Growth, Bonus & Benefits

Merkur Slots UK Limited; Maidstone; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Quarterly bonus

Career progression

Contributory pension

Life assurance discounts

Employee assistance programme

Job summary

Merkur Slots UK Limited in Maidstone is seeking a Venue Manager to lead a high-performing team and drive top-line performance at the venue.

You will be responsible for budgeting, marketing and promotions, staff rosters, and delivering outstanding customer service while ensuring compliance with gaming regulations and health & safety standards. The role offers a competitive salary and bonus potential, with career progression opportunities.

Qualifications

• Experience leading teams in retail, hospitality or gambling sectors.
• Ability to work to budgeted targets and manage a venue to profit, including promotions.

Responsibilities

• Overall responsibility for performance and profitability of the venue.
• Lead marketing, promotions and events at the venue.
• Ensure high standards of customer service and presentation.
• Manage staff, rosters and training in line with launches and policy.
• Monitor cash handling, security and compliance with LCCP.
• Recruit and develop team members; address performance promptly.

Skills

Leadership

Budgeting

Marketing & promotions

Customer service

Communication

Staff rostering

Health & safety

KPI & analytics

Job description

Merkur Slots UK Limited in Maidstone is seeking a Venue Manager to lead a high-performing team and drive top-line performance at the venue.

You will be responsible for budgeting, marketing and promotions, staff rosters, and delivering outstanding customer service while ensuring compliance with gaming regulations and health & safety standards. The role offers a competitive salary and bonus potential, with career progression opportunities.