Venue Crew Members

Kirklees Metropolitan Council; Lancashire; On-site; GBP 16,000 - 23,000; Full time

Job summary

Hyndburn Borough Council is recruiting a hospitality and events team to bring Accrington Market and, from April 2027, Accrington Town Hall to life. Roles involve serving customers, setup for events, and supporting café operations across both venues, with evening and weekend rotas.

Applicants may join an apprenticeship track; experience in hospitality or customer-facing roles is valued, with a strong customer service mindset and flexibility emphasized.

Qualifications

• Experience in hospitality, retail, food preparation, events or another customer-facing role is advantageous.
• Willingness to learn, reliability, and a flexible team player attitude.

Responsibilities

• Serve customers at the bar and on the floor.
• Support and set up events, assist with food preparation in the café.
• Handle transactions and keep areas clean to a high standard.
• Help create a welcoming visitor experience across venues.

Job description

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and Hyndburn Borough Council is recruiting a new hospitality and events team to help bring these venues to life.

These roles will support a vibrant programme of food, drink, entertainment, cultural activities and events, creating welcoming spaces that attract residents and visitors throughout the day and into the evening. As our venues develop, successful candidates may be required to work across both locations. The roles involve evening and weekend working on a rota basis and offer the opportunity to be part of something genuinely new and ambitious for Accrington.

This is a varied, customer-facing role providing hands‑on support across all aspects of venue operations. We expect to include a number of apprenticeship roles within the team.

You could be serving customers at the bar, waiting on tables, supporting and setting up events, assisting with food preparation in the café, pot washing, handling transactions, maintaining high standards of cleanliness and helping to create a fantastic visitor experience.

Experience in hospitality, retail, food preparation, events or another customer-facing role would be an advantage, but we’re equally interested in people with the right attitude and potential. We’re looking to build a team with a mix of experience across aspects of the role.

We are seeking people who:

• Are available for work from 14 November 2026 Have excellent customer service skills and a positive attitude. Enjoy working as part of a team in a busy environment and are willing to learn. Are reliable, flexible and professional. Share our ambition to make Accrington’s town centre somewhere people are proud to visit.

As a Safety Critical role, you will be subject to drug and alcohol testing as part of our pre-employment checks. You will also be subject to testing at random intervals during the course of your employment.

We are currently only able to accept applications from candidates who have the legal right to work in the UK and are unable to provide Sponsorship for this role.

Closing Date: 12 noon Friday 9 October 2026

Vacancy Ref: 2377

Company: Hyndburn Borough Council

Salary: £14.36 (£13.45 if apprenticeship)

Location: Lancashire, Lancashire

Sector: Leisure and Culture

Job Role: Specialist