Venue Crew Members

Hyndburn Borough Council; Lancashire; On-site; GBP 17,000 - 21,000; Part time

Job summary

Hyndburn Borough Council is recruiting for a hospitality and events team to bring Accrington Market and soon Accrington Town Hall to life. Roles involve serving customers, bar work, event support, and food preparation, with some shifts across both locations.

Apprenticeships may be offered; candidates should be flexible, customer-focused, and reliable for evenings and weekends. We welcome applicants with hospitality, retail, or other customer-facing experience, and an attitude to learn.

Qualifications

• Prior experience in hospitality or customer-facing roles is preferred.
• Willingness to learn and adapt across venues.
• Available for evenings and weekends on a rota basis.

Responsibilities

• Serve customers at the bar and wait tables.
• Support and set up events.
• Assist with food preparation in the café and pot washing.
• Handle transactions and maintain high cleanliness standards.
• Help create a welcoming visitor experience across Accrington’s venues.

Skills

Customer service

Teamwork

Flexibility

Attention to detail

Job description

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and Hyndburn Borough Council is recruiting a new hospitality and events team to help bring these venues to life.

These roles will support a vibrant programme of food, drink, entertainment, cultural activities and events, creating welcoming spaces that attract residents and visitors throughout the day and into the evening. As our venues develop, successful candidates may be required to work across both locations. The roles involve evening and weekend working on a rota basis and offer the opportunity to be part of something genuinely new and ambitious for Accrington.

This is a varied, customer-facing role providing hands‑on support across all aspects of venue operations. We expect to include a number of apprenticeship roles within the team.

You could be serving customers at the bar, waiting on tables, supporting and setting up events, assisting with food preparation in the café, pot washing, handling transactions, maintaining high standards of cleanliness and helping to create a fantastic visitor experience.

Experience in hospitality, retail, food preparation, events or another customer-facing role would be an advantage, but we're equally interested in people with the right attitude and potential. We're looking to build a team with a mix of experience across aspects of the role.

We are seeking people who:

• Are available for work from 14 November 2026 Have excellent customer service skills and a positive attitude. Enjoy working as part of a team in a busy environment and are willing to learn. Are reliable, flexible and professional. Share our ambition to make Accrington's town centre somewhere people are proud to visit.

As a Safety Critical role, you will be subject to drug and alcohol testing as part of our pre‑employment checks. You will also be subject to testing at random intervals during the course of your employment.

We are currently only able to accept applications from candidates who have the legal right to work in the UK and are unable to provide Sponsorship for this role.

Closing Date: 12 noon Friday 9 October 2026

Vacancy Ref: 2377