Duty Manager

Hyndburn Borough Council; Broadfield; On-site; GBP 26,000 - 34,000; Full time

Job summary

Hyndburn Borough Council is recruiting a Duty Manager to lead the day-to-day operation of Accrington Market and Accrington Town Hall as part of an ambitious new hospitality and events programme. The role requires taking the responsible person on shift, ensuring a safe, welcoming and high-quality experience for customers across evenings and weekends on a rota basis.

You will oversee bar and café operations, support events, supervise Venue Crew Members and manage licensing responsibilities as one

Qualifications

• Experience in hospitality, venue management, events, retail or another customer-focused environment.
• Strong leadership, communication and organisational skills.

Responsibilities

• Lead the day-to-day operation of the venue.
• Oversee bar and café operations and support delivery of events.
• Supervise Venue Crew Members and manage licensing responsibilities as a Personal Licence Holder.
• Monitor stock and cash handling and work closely with traders, performers, customers and partners.

Job description

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and Hyndburn Borough Council is recruiting a new hospitality and events team to help bring these venues to life. These roles will support a vibrant programme of food, drink, entertainment, cultural activities and events, creating welcoming spaces that attract residents and visitors throughout the day and into the evening. As our venues develop, successful candidates may be required to work across both locations. The roles involve evening and weekend working on a rota basis and offer the opportunity to be part of something genuinely new and ambitious for Accrington. As a Duty Manager you'll be the responsible person on shift, leading the day-to-day operation of the venue and ensuring customers enjoy a safe, welcoming and high-quality experience. You'll oversee bar and café operations, support the delivery of events, supervise Venue Crew Members, manage licensing responsibilities as one of the Personal Licence Holders, monitor stock and cash handling, and work closely with traders, performers, customers and partners. We're looking for someone with experience in hospitality, venue management, events, retail or another customer-focused environment, together with strong leadership, communication and organisational skills. We are seeking people who:

• Are available for work from 14 November 2026
• Have excellent customer service skills and a positive attitude.
• Enjoy working as part of a team in a busy environment and are willing to learn.
• Are reliable, flexible and professional.