Venue Crew Members

Hyndburn Borough Council; Broadfield; On-site; GBP 18,000 - 26,000; Full time

Job summary

Accrington Market and, from April 2027, Accrington Town Hall, are embarking on an exciting new chapter as Hyndburn Borough Council recruits a hospitality and events team to bring these venues to life. Roles involve evening and weekend work on a rota, and may include apprenticeships across the team, serving customers, supporting events, and helping deliver a fantastic visitor experience.

Successful candidates will have a positive attitude and be willing to learn, with opportunities to work across

Qualifications

• Experience in hospitality, retail or customer-facing roles would be an advantage.
• Willing to learn and work as part of a team.
• Open to apprenticeship roles within the team.
• You could be serving customers at the bar, waiting on tables, supporting and setting up events, assisting with food preparation in the café, pot washing, handling transactions, maintaining high standards of cleanliness.

Responsibilities

• Serve customers at the bar and wait on tables.
• Support and set up events and help create a welcoming visitor experience.
• Assist with food preparation in the café and maintain cleanliness.
• Handle transactions and maintain high standards of hygiene.

Skills

Customer service

Teamwork

Flexibility

Reliability

Professionalism

Attitude

Hospitality

Retail experience

Food preparation

Events experience

Cash handling

Job description

Accrington Market and, from April 2027, Accrington Town Hall are entering an exciting new chapter and Hyndburn Borough Council is recruiting a new hospitality and events team to help bring these venues to life. These roles will support a vibrant programme of food, drink, entertainment, cultural activities and events, creating welcoming spaces that attract residents and visitors throughout the day and into the evening. As our venues develop, successful candidates may be required to work across both locations. The roles involve evening and weekend working on a rota basis and offer the opportunity to be part of something genuinely new and ambitious for Accrington. This is a varied, customer-facing role providing hands‑on support across all aspects of venue operations. We expect to include a number of apprenticeship roles within the team. You could be serving customers at the bar, waiting on tables, supporting and setting up events, assisting with food preparation in the café, pot washing, handling transactions, maintaining high standards of cleanliness and helping to create a fantastic visitor experience. Experience in hospitality, retail, food preparation, events or another customer‑facing role would be an advantage, but we're equally interested in people with the right attitude and potential. We're looking to build a team with a mix of experience across aspects of the role. We are seeking people who:

• Are available for work from 14 November 2026
  Have excellent customer service skills and a positive attitude.
• Enjoy working as part of a team in a busy environment and are willing to learn.
• Are reliable, flexible and professional.