Venue Assistant Manager — Lead & Delight Customers (Flexible Shifts)

Luxury Leisure, Talarius Ltd; Gateshead; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading gaming entertainment provider in Gateshead seeks an experienced Assistant Manager to support the daily operations of the venue. The role involves liaising with management, driving business during peak times, and handling cash transactions. Ideal candidates will have a minimum of 3 years in customer service and at least one year in a supervisory role. Flexible shift patterns are required, with added incentives for late-night shifts. This position offers a modern working environment focused on excellent service and teamwork.

Qualifications

• Minimum of 3 years customer service experience.
• 1 year in a supervisory or management role preferred.

Responsibilities

• Support manager in day to day running of the venue.
• Act as venue manager in their absence.
• Liaise with area management on KPIs.
• Drive business and promote offers and events.

Skills

Excellent customer service skills

Team leadership

Cash handling

Job description

A leading gaming entertainment provider in Gateshead seeks an experienced Assistant Manager to support the daily operations of the venue. The role involves liaising with management, driving business during peak times, and handling cash transactions. Ideal candidates will have a minimum of 3 years in customer service and at least one year in a supervisory role. Flexible shift patterns are required, with added incentives for late-night shifts. This position offers a modern working environment focused on excellent service and teamwork.