Vendor Support & Admin Specialist – Auctions

Cox Automotive; North East; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Birthday off paid

Well-Being Day

Charity Day

Pension scheme

Job summary

Manheim Auction Services, part of the Cox Automotive network, seeks a Vendor Support Administrator in Washington to join the Service Delivery team. The role focuses on handling vendor documentation, data entry, and high-quality customer service across sales processes.

You’ll input vehicle documents, maintain filing systems, perform monthly stock reconciliations, and support Auctioneers and Account Support Representatives. The position is 40 hours per week, with a salary of £27,144.

Qualifications

• Excellent customer service skills, professional and approachable.
• Strong administration and organisational skills.
• Keen eye for detail with high accuracy in data entry.
• Strong verbal and written communication, ability to build relationships.

Responsibilities

• Respond to customer enquiries face-to-face, by telephone, and via email; escalate when needed.
• Input vehicle documentation data within agreed timescales.
• Maintain efficient filing systems for vehicle documentation.
• Complete monthly stock reconciliations of vehicle documents.
• Process daily post and ensure documents reach customers promptly.
• Provide administrative support to Auctioneers and Account Support Reps.
• Support simulcast function during sale days.
• Coordinate with other Manheim branches to ensure high service to Vendors.
• Prepare vehicle document packs for each sale per requirements.

Skills

Customer service

Administration

Data entry

Communication

Team player

Tools

Microsoft Office

Job description

Manheim Auction Services, part of the Cox Automotive network, seeks a Vendor Support Administrator in Washington to join the Service Delivery team. The role focuses on handling vendor documentation, data entry, and high-quality customer service across sales processes.

You’ll input vehicle documents, maintain filing systems, perform monthly stock reconciliations, and support Auctioneers and Account Support Representatives. The position is 40 hours per week, with a salary of £27,144.