Vendor Relationship Manager

Capital One (Europe) plc; Nottingham; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Vendor Relationship Manager to join their dynamic team in Nottingham. This permanent role offers a hybrid working model, allowing you to balance office presence with flexible arrangements. You will be responsible for managing key supplier relationships, ensuring compliance with policies, and collaborating with various teams to enhance the supply chain. With a focus on career development and a commitment to diversity and inclusion, this role provides an exciting opportunity to contribute to organizational transformation while enjoying a range of core benefits and inspiring workspaces.

Benefits

Pension

Private Medical Insurance

Career Development Programs

Flexible Benefits

Gyms and Wellness Rooms

Qualifications

• Proven experience in Vendor Relationship Management and commercial skills.
• Strong ability to build internal and external relationships.

Responsibilities

• Manage vendor relationships ensuring compliance and effective communication.
• Collaborate with internal teams to identify issues and improve supplier performance.

Skills

Vendor Relationship Management

Communication Skills

Stakeholder Management

Risk Management

Contract Management

Job description

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire

Vendor Relationship Manager

About this role:

This is an exciting opportunity to join Capital One’s UK Supplier Management Office (SMO). We have roles in Vendor Relationship Management.

Our Supplier Management Office manages the entire Third Party lifecycle for Capital One in the UK, including sourcing, contracting, and ongoing vendor management.

You will manage assigned third-party suppliers, supporting business stakeholders by overseeing relationships to ensure a stable supply chain.

You’ll join a growing team of Supply Chain Vendor Relationship professionals passionate about their careers and understanding the value of each supply chain part.

What you’ll do:

1. Manage key vendor relationships, ensuring compliance with Capital One’s Third Party Management Policy throughout the supplier lifecycle.
2. Collaborate with peers in SMO, Risk and Governance, and Sourcing teams.
3. Serve as the primary contact for suppliers and internal stakeholders, maintaining effective governance and communication.
4. Develop detailed knowledge of your suppliers’ businesses to build credibility and support strategic development.
5. Work with internal teams to understand issues and improvement opportunities, facilitating discussions with suppliers.
6. Expand market knowledge to evolve relationships and develop category strategies.
7. Manage contracts in coordination with legal teams, including amendments and renewals.
8. Ensure performance, risk, and compliance standards are met across the supply chain.
9. Travel to various sites as required.

What we are looking for:

1. Experience in Vendor Relationship Management with proven results, including commercial and risk management skills.
2. Excellent communication, relationship-building, and stakeholder management skills.
3. Experience in Risk Management and compliance with industry regulations.
4. Contracting experience, working with legal teams on agreements.
5. Ability to build strong internal and external relationships.
6. A team player committed to collaboration and organizational success.
7. Enthusiasm and passion for Vendor Relationship Management, with a desire to develop end-to-end lifecycle skills.

Where and how you'll work:

This is a permanent position based in Nottingham. We offer a hybrid working model, with office presence on Tuesdays, Wednesdays, and Thursdays, and flexible arrangements.

What’s in it for you:

• A role contributing to organizational transformation.
• Career progression and development through Capital One University and external programs.
• Core benefits including pension, bonus, holiday entitlement, private medical insurance, and flexible benefits.
• Inspiring workspaces with amenities like gyms, restaurants, and wellness rooms.

Recruitment and Diversity:

We prioritize diversity and inclusion, partnering with organizations to attract talent from all backgrounds. We support various internal networks and offer reasonable adjustments for applicants.

For support with adjustments, contact [e-mail]. For recruitment queries, email [e-mail].

Who We Are:

At Capital One, we aim to be a leading technology-driven financial company, guided by our values of collaboration, innovation, and respect. We are committed to changing banking for good, helping our customers succeed.