Vehicle Service Advisor - Uncapped Bonus + 30 Days Leave

Perfect Placement UK Ltd; East Kilbride; Presencial; GBP 24.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

30 days annual leave

Pension scheme

Staff discounts

In-house training

Career progression

Resumo da vaga

Perfect Placement UK Ltd seeks an experienced Vehicle Service Advisor for a franchise-approved car dealership in Tewkesbury, Gloucestershire. This permanent role offers a basic salary up to £27,000 plus an uncapped performance bonus with on-target earnings around £32,000 per year.

You will work with the Aftersales Manager and a supportive team, delivering outstanding customer service. Benefits include 30 days’ annual leave, a contributory pension, staff discounts, in-house training, and clear

Qualificações

• Previous experience as a Vehicle Service Advisor is beneficial but not essential.
• Strong customer service experience within the motor trade considered.
• Excellent communication, interpersonal and relationship-building skills.
• Strong organisational and administrative abilities.
• IT literacy; Kerridge or Keyloop experience is advantageous.
• Full, clean UK driving licence with minimal points.

Responsabilidades

• Greet customers and book vehicles into the Service Department for repair and maintenance work.
• Liaise with workshop to monitor and chase work in progress.
• Keep customers informed about vehicle progress and any additional work required.
• Advise on minor technical issues and recommend products and services.
• Upsell additional products and services where appropriate.
• Process payments for completed work.
• Maintain high standards of customer service and satisfaction.
• Work towards departmental objectives and performance targets.

Conhecimentos

Customer service

Communication

Interpersonal skills

Organisational skills

IT literacy

Ferramentas

Kerridge

Keyloop

Descrição da vaga

Perfect Placement UK Ltd seeks an experienced Vehicle Service Advisor for a franchise-approved car dealership in Tewkesbury, Gloucestershire. This permanent role offers a basic salary up to £27,000 plus an uncapped performance bonus with on-target earnings around £32,000 per year.

You will work with the Aftersales Manager and a supportive team, delivering outstanding customer service. Benefits include 30 days’ annual leave, a contributory pension, staff discounts, in-house training, and clear