Vehicle Progression & Delivery Coordinator

Jago Consultants; Reading; On-site; GBP 22,000 - 25,000; Full time

Job summary

Jago Consultants is seeking a Vehicle Progressor / Coordinator for a motor garage in the Reading area. The role focuses on vehicle progression from preparation to handover, ensuring smooth delivery schedules and professional customer interaction.

You will liaise with workshop and sales teams to authorise work, prepare documents accurately, and manage transfer details for plates and registrations. A hands-on, well-organised approach is essential.

Qualifications

• Experience in vehicle progression or related role in motor garage.

Responsibilities

• Vehicle preparation and collection.
• Treating customers in a professional and courteous manner at all times.
• Communicating effectively about vehicle progression and delivery schedules.
• Keeping Sales Executives informed of delivery changes.
• Liaising with the workshop to gain authorisation for remedial work and rectify issues.
• Timely and accurate document preparation.
• Checking vehicles on delivery for paperwork, keys, book packs and navigation discs.
• Inspecting and approving the vehicle prior to handover to Sales Executive and highlighting issues for rectification.
• Liaising with sales administration for cherished plate transfers or specific registration numbers.
• Daily management of the valeting diary.

Skills

Customer service

Communication

Documentation

Attention to detail

Job description

Jago Consultants is seeking a Vehicle Progressor / Coordinator for a motor garage in the Reading area. The role focuses on vehicle progression from preparation to handover, ensuring smooth delivery schedules and professional customer interaction.

You will liaise with workshop and sales teams to authorise work, prepare documents accurately, and manage transfer details for plates and registrations. A hands-on, well-organised approach is essential.