Vehicle Diagnostics Author

CAD-IT Ltd; Gaydon; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Private Medical Insurance

25 days annual leave + bank holidays

Job summary

CAD-IT Ltd is seeking a Vehicle Diagnostic Author to create and deliver high-quality technical documentation for a leading automotive OEM. You will diagnose faults, author workflows, and publish content for dealers and technicians, collaborating with engineering teams to ensure accuracy and clarity.

Preference for experience with diagnostic systems, simplified English, and CAD tools. The role requires strong communication and the ability to work both independently and as part of a team in a

Qualifications

• Experience in vehicle diagnostics and automotive electronic systems.
• Ability to interpret complex topics and deliver clear, unambiguous documentation.
• Experience communicating with a range of business levels.

Responsibilities

• Support diagnosing complex faults based on symptoms or DTCs.
• Author process workflows to resolve faults for a guided diagnostics system.
• Publish and manage content for dealers/technicians.
• Liaise with engineering stakeholders to gather information.

Skills

Diagnostics knowledge

MS Office

Attention to detail

Fault diagnosis

Communication skills

Documentation

Engineering drawings

Customer facing

Team player

Data synthesis

Tools

3D CAD

Modelling software

Job description

Salary: Based on experience + Company Benefits

Join CAD-IT as a Vehicle Diagnostic Author and become part of a friendly, collaborative team to create and deliver high-quality technical documentation for a leading automotive OEM.

We’re looking for enthusiastic individuals with experience in vehicle diagnostics and an understanding of automotive electronic systems, ready to contribute to clear, effective diagnostic documentation in a dynamic environment.

As a Vehicle Diagnostic Author, you will support all aspects of diagnostic technical authoring, testing and solution development. With attention to detail and excellent communication skills, you will interpret complex topics and deliver them in an easily understood and unambiguous way. The ability to multitask and balance frequently changing priorities is essential.

• Understanding of program development and integration
• Use of Microsoft Office packages
• An eye for detail and accuracy
• Ability to diagnose faults in a logical and concise manner
• Good communication skills with all business levels, from Directors to technical subject specialists in all business areas, in a global company
• Produce documents using a combination of methods from various data sources
• Engineering knowledge: be able to read and understand technical drawings, engineering processes and liaise with engineering personnel
• A good understanding of how to behave in a professional customer-facing environment
• Must have the ability to work as an individual and as part of a team

Desired but not essential:

• Trained in Simplified Technical English
• Experience of using 3D CAD or modelling software (training will be provided!)

Responsibilities:

• To support the diagnosing of complex faults based on an initial symptom / DTC
• To determine and author the process workflow required to resolve faults which will be implemented into a guided diagnostics system
• Manage and publish the content for intended use by dealer / technician
• Liaise with engineering stakeholders to gather information

Why CAD-IT?

We are passionate about innovation and work collaboratively to give our very best to our staff and customers. Job satisfaction, wellbeing and career progression are top of our list for our employees. Joining our dynamic, ambitious and friendly team you'll be empowered to fulfil your potential and be part of an inclusive culture that values diversity and rewards innovation, hard work, integrity, and merit.

We have an excellent Company Benefits package that focuses on employee reward and wellbeing:

• Private Medical Insurance
• 25 days annual leave + bank holidays