Diagnostic Technical Author

Aleido; Warwick; Hybrid; GBP 40,000 - 62,000; Full time

Benefits offered by this job

Enhanced leave policies

Refer-a-friend scheme

Internal employee recognition

Job summary

Aleido in Warwick is seeking a passionate Diagnostic Technical Author to join our growing team. You will create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, to help technicians diagnose and repair complex machinery.

You will collaborate with engineering and product teams, interpret CAD data and use structured authoring tools to produce clear, standards-compliant documentation.

Qualifications

• Experience or strong technical background in agricultural and/or plant machinery.
• Excellent written and spoken English; ability to communicate complex technical information clearly.
• Understanding of vehicle or machinery diagnostic systems and networks (CAN, LIN, MOST).
• Interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
• Experience with content management and structured authoring systems.
• Ability to adapt technical content for different audiences.

Responsibilities

• Create workshop and diagnostic procedures with step-by-step tests and symptom charts.
• Gather, interpret and consolidate technical and engineering information.
• Transform complex systems into clear, structured content.
• Produce service documentation from engineering inputs.
• Collaborate with teams and stakeholders to validate information.

Skills

Technical writing

English communication

Diagnostic systems knowledge

Structured authoring

Content management systems

Tools

CAD software

Authoring tools

Job description

We’re looking for passionate, detail-oriented Diagnostic Technical Authors with experience in agricultural and/or plant machinery to join our growing team in Warwick.

In this role, you’ll create and maintain high-quality digital technical publications, including workshop and diagnostic manuals, helping technicians understand, diagnose and repair complex machinery effectively.

Main Responsibilities

• Create clear workshop and diagnostic procedures, including step-by-step pinpoint test routines and symptom charts.
• Gather, interpret and consolidate technical and engineering information.
• Transform complex systems and technical specifications into structured, easy-to-understand content.
• Produce service documentation using information supplied by engineering teams.
• Work with key internal teams and customer stakeholders to obtain and validate technical information.
• Use structured authoring tools, content management systems and established authoring guidelines.
• Interpret and utilise CAD data and other technical software.
• Create clear and concise briefs for Technical Illustrators.
• Proofread and quality-check technical documentation to ensure accuracy, consistency and compliance with required standards.
• Contribute to the ongoing improvement of authoring processes, tools and working methods.

What We’re Looking For

• Experience or a strong technical background in agricultural and/or plant machinery.
• Excellent written and spoken English, with the ability to communicate complex technical information clearly.
• A good understanding of vehicle or machinery diagnostic systems and communication networks such as CAN, LIN and MOST.
• Strong technical aptitude and the ability to quickly understand complex systems.
• A genuine interest in emerging technology, particularly AI, coding and scripting, and how these can enhance technical authoring.
• Strong research skills and the ability to identify and interpret the information needed to complete a task.
• Experience working with content management and/or structured authoring systems.
• An understanding of how to adapt technical content for different audiences and levels of expertise.
• Strong communication and stakeholder-management skills, including the ability to influence and persuade.
• Excellent organisation skills, with the ability to manage competing priorities and deliver to tight deadlines.
• A keen eye for detail and strong proofreading skills.
• A proactive approach to identifying opportunities for improvement and proposing practical solutions.
• A collaborative, thorough and self-motivated approach to work.

Hours & Location

• 40 hours per week
• Warwick - flexible hybrid working

What We Offer

• Enhanced leave policies, including sickness and parental leave
• Refer-a-friend scheme
• Internal employee recognition and award schemes
• Wellness contribution
• Medical cash plan
• Employee discount portal

Why Aleido?

At Aleido, we believe in open collaboration, meaningful relationships and finding possibilities in everyday challenges.

You’ll be joining a people-focused, collaborative and forward-thinking environment where your expertise and perspective are valued. You’ll also have the opportunity to work with evolving technologies and help shape how complex technical information is created and delivered.