Vehicle Claims Engineer – Repair & Loss Specialist

Fintelligent; Manchester; Hybrid; GBP 32,000 - 33,000; Full time

Benefits offered by this job

4.5% annual bonus

25 days leave + bank holidays

YOUday

Volunteer day

Pension 6% employer

Employee 2% contribution

Life assurance 4x salary

Maternity/Paternity pay

Annual salary review

£100 car insurance discount

Health & fitness loan

Season ticket loan

Parking next to office

Hybrid working

Job summary

Fintelligent in Manchester is seeking a technically skilled claims engineer with hands-on vehicle repair knowledge to support accurate, fair repair decisions and efficient claim outcomes.

You will produce inspection reports, provide guidance on complex repairs, and make informed total loss decisions. You will communicate clearly with customers, repairers and third parties while contributing to process improvements in a hybrid working environment.

Qualifications

• Experience within the vehicle repair industry.
• Strong understanding of vehicle construction and repair methodologies.
• Ability to explain technical decisions to non-technical audiences.

Responsibilities

• Assess, engineer and authorise vehicle repair costs per manufacturer methods and claim circumstances.
• Produce inspection reports and provide technical guidance on complex repair queries.
• Make informed total loss decisions, including vehicle valuations.
• Clearly communicate technical decisions to customers, repairers and third parties.
• Identify potential fraud indicators and opportunities to improve claims efficiency.
• Manage work within agreed KPIs, quality standards and SLAs.

Skills

Vehicle repair experience

Vehicle construction knowledge

Repair estimation systems

Technical decision communication

Job description

Fintelligent in Manchester is seeking a technically skilled claims engineer with hands-on vehicle repair knowledge to support accurate, fair repair decisions and efficient claim outcomes.

You will produce inspection reports, provide guidance on complex repairs, and make informed total loss decisions. You will communicate clearly with customers, repairers and third parties while contributing to process improvements in a hybrid working environment.