Vehicle Certification Workstream Lead (Flexible Hours)

Vehicle Certification Agency; Nuneaton; Hybrid; GBP 60.000 - 80.000; Vollzeit

Benefits dieser Stelle

Employer pension 28.97% of salary

25 days annual leave + 8 bank holidays

Flexible working options

Zusammenfassung

Vehicle Certification Agency in the United Kingdom is seeking an experienced leader to provide exemplary customer service to the automotive industry and to oversee a skilled team. The role focuses on line management of up to 20 staff, coaching, and ensuring delivery of high-quality testing and certification services.

You will develop colleagues, remove bottlenecks in service delivery, and align with Civil Service Line Management Standards.

Aufgaben

• Undertake line management responsibilities for up to 20 staff including quarterly reviews, and undertaking absence, performance, and disciplinary management processes
• Coach, train, and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public
• Collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.

Jobbeschreibung

Vehicle Certification Agency in the United Kingdom is seeking an experienced leader to provide exemplary customer service to the automotive industry and to oversee a skilled team. The role focuses on line management of up to 20 staff, coaching, and ensuring delivery of high-quality testing and certification services.

You will develop colleagues, remove bottlenecks in service delivery, and align with Civil Service Line Management Standards.