Workstream Manager (Team Leader)

Vehicle Certification Agency; Nuneaton; Híbrido; GBP 60 000 - 80 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employer pension 28.97% of salary

25 days annual leave + 8 bank holidays

Flexible working options

Resumo da oferta

Vehicle Certification Agency in the United Kingdom is seeking an experienced leader to provide exemplary customer service to the automotive industry and to oversee a skilled team. The role focuses on line management of up to 20 staff, coaching, and ensuring delivery of high-quality testing and certification services.

You will develop colleagues, remove bottlenecks in service delivery, and align with Civil Service Line Management Standards.

Responsabilidades

• Undertake line management responsibilities for up to 20 staff including quarterly reviews, and undertaking absence, performance, and disciplinary management processes
• Coach, train, and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public
• Collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.

Descrição da oferta de emprego

Would you enjoy the challenge of providing exemplary customer service to the world's automotive industry?

Are you ready to lead, support and develop a skilled and successful team?

If the answer to both questions is 'yes', we want to hear from you. Your main duties will include but will not be limited to:

Responsibilities

• Undertake line management responsibilities for up to 20 staff including quarterly reviews, and undertaking absence, performance, and disciplinary management processes
• Coach, train, and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public
• Collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills set out in the Civil Service Line Management Standards.

Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. What we do has a huge societal impact, and you could be a part of that. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years' experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.

Joining our department comes with many benefits, including:

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below! Find out more about what it's like working at Vehicle Certification Agency - Department for Transport Careers.

This role sits within the Type Approval Certification Department which is responsible for granting approvals within VCA. The Great Britain (GB) Type Approval Scheme is an opportunity for VCA to evolve to meet a new objective and support the global automotive industry in gaining this approval. This role is an important part of that evolution, and its purpose is to support the work of the GB and UNECE Workstream Managers and provide line management of the workstream staff. The successful candidate will ensure the required standards are maintained through targeted training and development of colleagues, and ensure staff are competent and working in accordance with departmental procedures, VCA policies, and the Civil Service Code.