Workstream Lead: Service Delivery & People Management

Vehicle Certification Agency; West of England; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Civil Service Pension

25 days leave + bank holidays

Flexible working

Job summary

Vehicle Certification Agency in the Department for Transport is seeking a capable leader to manage a team within the Type Approval Certification Department. The role focuses on delivering robust testing and certification for national and international standards, with a strong emphasis on people management and continuous improvement.

You will lead performance reviews, coach colleagues, and work collaboratively to ensure timely and high-quality outputs for the UK's GB Type Approval Scheme and

Responsibilities

• Undertake line management responsibilities for up to 20 staff including quarterly reviews, and absence, performance, and disciplinary management processes
• Coach, train, and develop colleagues to meet current and future organisational needs and ensure the department has the required capabilities to deliver excellent service to the automotive industry and the public
• Collaborate with colleagues to manage bottlenecks in service delivery to ensure consistent and dependable output from the agency.

Job description

Vehicle Certification Agency in the Department for Transport is seeking a capable leader to manage a team within the Type Approval Certification Department. The role focuses on delivering robust testing and certification for national and international standards, with a strong emphasis on people management and continuous improvement.

You will lead performance reviews, coach colleagues, and work collaboratively to ensure timely and high-quality outputs for the UK's GB Type Approval Scheme and