Vehicle Asset Operations Leader

BNP Paribas Personal Finance; Birmingham; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Pension

Private medical insurance

Lifestyle discounts

Flexible benefits

Hybrid working

Learning & development

Job summary

BNP Paribas Personal Finance in Solihull is seeking an experienced Motor Operations Vehicle Manager to lead the operational management of our vehicle assets throughout their lifecycle. You will drive performance, collaborate with internal teams and suppliers, and ensure compliant, fair customer outcomes.

This role requires strong leadership, data-driven decision making, and deep knowledge of asset management and FCA regulations.

Qualifications

• Proven leadership experience within motor/asset management or regulated financial services.
• Strong analytical skills using data/MI to drive performance.
• Excellent stakeholder and supplier management abilities.
• Knowledge of FCA regulations and Consumer Duty.

Responsibilities

• Lead the operational management of vehicle assets, ensuring efficient end-of-contract processes and strong commercial performance.
• Use data and MI to identify trends, improve performance and support operational decision-making.
• Manage relationships with third-party suppliers, monitoring service delivery, governance and performance against agreed SLAs.
• Collaborate with teams across Operations, Finance, Risk and Asset Management to deliver effective operational strategies.
• Ensure compliance with FCA requirements, Consumer Duty, governance standards and operational controls.
• Lead, coach and develop your team, promoting a culture of continuous improvement, accountability and excellent customer outcomes.
• Travel will be required to visit auction houses to review performance, operational standards and working practices.

Skills

Leadership experience

Data analytics

Stakeholder management

Regulatory knowledge

Asset management

Job description

BNP Paribas Personal Finance in Solihull is seeking an experienced Motor Operations Vehicle Manager to lead the operational management of our vehicle assets throughout their lifecycle. You will drive performance, collaborate with internal teams and suppliers, and ensure compliant, fair customer outcomes.

This role requires strong leadership, data-driven decision making, and deep knowledge of asset management and FCA regulations.