Head of Mobility Customer Value & Propositions

BNP Paribas Personal Finance Group; Metropolitan Borough of Solihull; Hybrid; GBP 90,000 - 125,000; Full time

Job summary

BNP Paribas Personal Finance Group in Solihull is hiring a Head of Motor Customer Value & Proposition. You will lead the Mobility Marketing strategy, own the TCM, loyalty and renewal propositions, and partner with OEMs and retailers to deliver compelling finance offers.

The role requires strategic vision, strong stakeholder management, and a track record of launching market-leading mobility products. Hybrid work model offers collaboration with teams while enabling flexible working.

Qualifications

• Strong mobility product knowledge and market awareness.
• Experience designing loyalty and renewal propositions.
• Experience in B2B2C or automotive financing partnerships.

Responsibilities

• Develop Mobility Marketing strategy and customer propositions.
• Lead end-to-end TCM, loyalty, and renewal offerings.
• Collaborate with OEMs and retailers to drive growth.
• Benchmark PF UK Mobility against competitors and evolve offerings.

Skills

Mobility product knowledge

OEM relationship management

Loyalty & renewal propositions

Job description

BNP Paribas Personal Finance Group in Solihull is hiring a Head of Motor Customer Value & Proposition. You will lead the Mobility Marketing strategy, own the TCM, loyalty and renewal propositions, and partner with OEMs and retailers to deliver compelling finance offers.

The role requires strategic vision, strong stakeholder management, and a track record of launching market-leading mobility products. Hybrid work model offers collaboration with teams while enabling flexible working.