Utilities Administrator

Go Traffic Management Limited; England; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading utilities management company in the United Kingdom is seeking a Utilities Administrator to provide essential support to the Operations Support team. This role involves high-level customer communication, detailed administrative tasks, and ensuring efficient operation of services. Candidates should possess solid administrative experience and proficient IT skills, particularly in Microsoft Office. The position offers a competitive salary and full benefits package.

Qualifications

• Previous experience in an administrative role.
• Proficient IT skills in Microsoft Office.
• Ability to prioritize workload and work to tight deadlines.
• Exceptional attention to detail.

Responsibilities

• Provide a front-line telephone service to internal customers.
• Liaise with Supervisors and sub-contract teams to ensure programmes are delivered.
• Maintain timely and accurate input into the works management systems.
• Ensure the highest level of customer service is achieved.

Skills

Administrative experience

Proficient IT skills in Microsoft Office

Ability to prioritize workload

Attention to detail

Job description

Utilities Administrator

Department: United Utilities

Employment Type: Permanent

Location: Lingley Mere, Warrington

Compensation: £22,170 - £25,397 / year

Description

As Utilities Administrator/Scheduling Support, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

Key Responsibilities

• Provide a front-line telephone service to internal customers
• Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
• Ensure that all the client and operational requirements are met in a professional and efficient manner
• Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
• Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
• Ensure the collation, co-ordination and distribution of the operational job pack
• Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
• Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
• Ensure that safety issues are reported in line with Company procedures

Experience and Qualifications

• Previous experience in an administrative role
• Proficient IT skills in Microsoft Office
• Ability to prioritise workload and work to tight deadlines
• Exceptional attention to detail

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

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We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

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