User Research Lead: Turn Insights into Strategy & Impact

Housing Quality Network; United Kingdom; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Housing Quality Network is seeking a User Researcher to join our Insight team. You will own scoping, managing and delivering multiple research projects, using both qualitative and quantitative methods to generate robust evidence.

You will design surveys and discussion guides, analyse data, and produce clear, action-focused recommendations for teams across the organisation. This role sits within the Research function and involves collaboration with stakeholders to embed research in planning and

Qualifications

• Hands-on market or business research experience (not purely academic).
• Ability to design surveys and discussion guides and analyse data.
• Ability to translate findings into clear, actionable recommendations for teams.

Responsibilities

• Scope, manage and deliver a range of research projects.
• Collaborate with stakeholders to embed insights in strategy and service design.
• Turn evidence into practical recommendations and high-quality reports.

Skills

Market research

Qualitative research

Quantitative research

Survey design

Data analysis

Report writing

Stakeholder management

Tools

Microsoft Teams

Job description

Housing Quality Network is seeking a User Researcher to join our Insight team. You will own scoping, managing and delivering multiple research projects, using both qualitative and quantitative methods to generate robust evidence.

You will design surveys and discussion guides, analyse data, and produce clear, action-focused recommendations for teams across the organisation. This role sits within the Research function and involves collaboration with stakeholders to embed research in planning and