User Researcher

Church International; England; On-site; GBP 35,000 - 40,000; Full time

Job summary

Church International is recruiting a User Researcher for a UK public sector client to join the central UCD team. You will design and run user research, select methods, recruit participants and deliver actionable insights to fund product teams.

Based in options Birmingham, Belfast, Edinburgh, Exeter, Leeds, Manchester, Newcastle or Nottingham, the role offers a competitive £35k-£40k salary and strong benefits.

Qualifications

• Experience designing and conducting user research across generative and evaluative methods (e.g., usability testing).
• Ability to plan, recruit participants, moderate sessions, and analyse findings to produce actionable insights.

Responsibilities

• Carry out user research activities from recruiting participants, preparing discussion guides, and moderating sessions.
• Collaborate in a multidisciplinary team to plan and execute ongoing user research.
• Lead colleagues to analyse data and synthesise findings, creating a rich picture of user behaviour.
• Present and communicate research insights to help teams understand user needs and inform product decisions.

Skills

User research

Moderation

Data analysis

Stakeholder communication

Job description

Our client is a well-known organisation in the UK public sector. Due to ongoing growth and commitment to their strategic plans, the business requires a User Researcher to join the central UCD team

The User Researcher will be responsible for designing and conducting user research as part of a team effort to deliver great funding products. They will be responsible for identifying the best method based on research goals and resources, helping to establish and amplify the discipline of user research, and championing user-centred approaches. The User Researcher is responsible for all aspects of research (planning, recruiting, moderation, analysis, reporting) for both generative (participatory design) and evaluative (usability testing) research. You will be using a variety of user testing methodologies to reveal actionable customer insights. You will also be comfortable working with data, from gathering and analysis through to design and presentation.

Key duties and responsibilities

• Carrying out user research activities from recruiting participants, preparing discussion guides, and moderating research sessions.
• Effectively work with colleagues to plan and do continuous user research in a multidisciplinary team
• Leading colleagues to analyse research data and synthesise clear and actionable findings, including working closely with colleagues to create a rich picture of user behaviour.
• Communicating user research findings to help the team and wider organisation develop a deep understanding of users and their needs - including presentations at show and tells, designing and maintaining research outputs and creating formal reports.

The role comes with a competitive salary range (£35k to £40k) along with excellent benefits

Location options - Birmingham, Belfast, Edinburgh, Exeter, Leeds, Manchester, Newcastle or Nottingham