User Research Consultant - Public Services (Hybrid)

Areti Group | B Corp™; Newcastle upon Tyne; Hybrid; GBP 64,000 - 84,000; Full time

Job summary

Areti Group | B Corp™ is seeking a User Research Consultant to shape public digital services for a major UK government department. The role is hybrid in Newcastle with an on-site obligation every two weeks and a daily rate of up to £400 (Inside IR35).

You will plan and run user research, using qualitative and quantitative methods to reveal what users need. You will turn findings into compelling insights and work closely with designers, product managers and developers in an agile team to drive

Qualifications

• Experience planning and running user research for public services.
• Familiarity with qualitative and quantitative research methods.
• Ability to present findings as clear, actionable insights.

Responsibilities

• Plan and run user research that informs national digital services.
• Apply both qualitative and quantitative methods to uncover user needs.
• Translate findings into clear, actionable insights for teams to act on.
• Collaborate with designers, product managers and developers in an agile environment.

Skills

User research

Qualitative methods

Quantitative methods

Insight storytelling

Stakeholder collaboration

GDS Service Standard

UK government experience

Job description

Areti Group | B Corp™ is seeking a User Research Consultant to shape public digital services for a major UK government department. The role is hybrid in Newcastle with an on-site obligation every two weeks and a daily rate of up to £400 (Inside IR35).

You will plan and run user research, using qualitative and quantitative methods to reveal what users need. You will turn findings into compelling insights and work closely with designers, product managers and developers in an agile team to drive