Used Car Sales Manager

Marshall Motor Group; Lancashire; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Company car

25 days annual leave + bank holidays

Life assurance & pension

Discounts on car purchase

Leadership training & Mindtools access

Career development

Exclusive employee perks platform

Job summary

Marshall Motor Group is recruiting a Sales Manager to lead a team of Sales Executives, driving used car volume and finance/insurance targets. You will coach, manage escalations, and work with colleagues to deliver strong commercial results and outstanding customer service.

The role emphasises leadership, integrity, and delivering great outcomes for customers and the business. A company car and extensive benefits accompany a full-time, weekend-rotating schedule.

Qualifications

• Experience as a Sales Manager in the automotive industry.
• Proven track record of leading high-performing sales teams.
• Strong focus on customer experience and targets.

Responsibilities

• Manage and motivate a team of Sales Executives to hit targets.
• Lead by example, coaching and recognizing performance.
• Collaborate with General Sales Manager to deliver commercial results.
• Plan promotions, display stock, and manage financial forecasting.

Skills

Sales leadership

Team management

Customer service

Coaching

Tools

CRM software

Job description

Responsibilities

• You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets.
• You'll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition.
• You'll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes.
• You'll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting.

Requirements

• Someone with experience as a Sales Manager from the automotive industry, ideally with recent main dealership experience and a strong background in used car retailing.
• Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards.
• Someone commercially minded, who can balance great customer service with business targets and operational efficiency.
• Most importantly, someone who's committed to upholding Marshall's values and creating a positive, supportive environment for customers and colleagues alike., We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

About the Employer

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well‑known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

Benefits & Perks

• Competitive basic salary + OTE, company car; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.
• Performance rewards: Competitive OTE package and company car.
• Full tailored training: Unlimited access to our Leadership Hub, giving you access to hundreds of self‑guided learning resources at a time that suits you (partnered with Mindtools), as well as access to bite‑size virtual courses covering various topics such as Leading with Impact & Time Management
• Career development: Ongoing manufacturer training and development pathways across the Group.
• Financial security: Life insurance, contributory pension.
• Exclusive perks: Discounts and rewards via a dedicated employee platform.

Contract & Working Hours

Full-time | 45 hours per week, including weekends on a rotational basis Lead from the front in a sales role where your experience, energy, and leadership will help shape our success.

EEO & Diversity

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.