Used Car Sales Manager

Marshall Motor Group; Letchworth; On-site; GBP 36,000 - 55,000; Full time

Benefits offered by this job

Company car

25 days annual leave + BH

Life assurance & pension

Employee discounts

Exclusive perks

Job summary

Marshall Motor Group in the United Kingdom is seeking a Sales Manager to lead a team of Sales Executives, drive used car volume, finance and insurance targets, and deliver outstanding customer experiences.

You will coach, manage escalations, and work with the General Sales Manager to plan promotions, stock decisions and forecasts while upholding Marshall's values in a customer‑centric environment.

Qualifications

• Experience managing and motivating a sales team in automotive retail.
• Strong track record of hitting volume, finance and insurance targets.
• Customer-centric leadership with ability to coach and develop staff.

Responsibilities

• Manage and motivate a team of Sales Executives to hit targets.
• Lead by example, handle escalations and support coaching.
• Collaborate with the General Sales Manager and other departments.
• Plan promotions, stock decisions and financial forecasting.

Skills

Automotive sales leadership

Used car retail

Dealership experience

Team coaching

Job description

Key responsibilities

• You'll be responsible for managing and motivating a team of Sales Executives, ensuring outstanding customer experiences while hitting used car volume, finance, and insurance targets.


• You’ll lead by example - working closely with customers, managing escalations, and supporting team development through coaching, performance management, and recognition.


• You’ll collaborate with your General Sales Manager and colleagues across departments to deliver great commercial results and customer outcomes.


• You’ll play a key role in planning and delivering promotions, vehicle display and stock decisions, as well as managing financial forecasting and reporting.

Required experience and attributes

• Someone with experience as a Sales Manager from the automotive industry, ideally with recent main dealership experience and a strong background in used car retailing.


• Someone who inspires confidence, builds strong relationships and holds their team accountable to high performance standards.


• Someone commercially minded, who can balance great customer service with business targets and operational efficiency.


• Most importantly, someone who's committed to upholding Marshall's values and creating a positive, supportive environment for customers and colleagues alike, We want to hear from people with a customer-centric, can-do attitude who are ready to drive their career - and our company - forward.

About the company

At Marshall Motor Group, we're proud to represent over 25 leading car, van, truck and motorbike brands across more than 130 stores in England. We're also part of the Constellation Automotive Group, home to some of the most well-known brands in the automotive industry, including webuyanycar, cinch and BCA. Our team is over 4,000 strong and receives excellent pay packages and fantastic benefits in an environment centred around integrity, respect and innovation.

Salary & benefits

• Basic £36,000 | OTE up to £55,000 + company car; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car purchase, servicing & more; Access to exclusive shopping and lifestyle perks.


• Full-time | 45 hours per week, including weekends on a rotational basis Lead from the front in a sales role where your experience, energy, and leadership will help shape our success.


• Performance rewards: Competitive OTE package and company car.


• Full tailored training: Unlimited access to our Leadership Hub, giving you access to hundreds of self-guided learning resources at a time that suits you (partnered with Mindtools), as well as access to bite-size virtual courses covering various topics such as Leading with Impact & Time Management.


• Career development: Ongoing manufacturer training and development pathways across the Group.


• Financial security: Life insurance, contributory pension.


• Exclusive perks: Discounts and rewards via a dedicated employee platform.

At Marshall Motor Group, our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.