Used Car Sales Executive

Lloyd Motor Group; Newcastle upon Tyne; On-site; GBP 22,000 - 34,000; Full time

Benefits offered by this job

3 3? days leave

Healthcare cash plan

Employee vehicle-discount schemes

Cycle to work scheme

Eyecare vouchers

Free flu jabs

Pension scheme

Training

Staff referral scheme

Company Car

Job summary

Lloyd BMW/MINI in Newcastle is seeking a proactive Used Car Sales Executive to drive vehicle sales and build lasting customer relationships.

Role includes understanding buyers, arranging test drives, confirming prices and finance options, following up deliveries with calls, and coordinating with colleagues to deliver a seamless, high‑quality customer experience. Weekend rota applies.

The package includes a basic salary plus bonus, staff discounts, pension, and ongoing training.

Qualifications

• Excellent communication and customer-service skills.
• Ability to plan, organise and meet deadlines.
• IT literate with basic MS Office knowledge.

Responsibilities

• Understand customers' buying strategy and encourage test drives.
• Agree prices and payment methods, including financing options within guidelines.
• Follow up each delivery with a personal call to check satisfaction.
• Plan daily sales activity and contact prospects to generate new business.
• Collaborate with colleagues and other departments to ensure a seamless service.
• Engage in training and development opportunities to help the Group achieve its aims.

Skills

Organisation & planning

Customer-facing communication

IT literacy

Full UK driving licence

Tools

MS Office

Job description

06 Oct - 24 Nov 26 Newcastle

An exciting opportunity has arisen for a Used Car Sales Executive to join Lloyd BMW/MINI based in Newcastle.

Salary: Basic salary + Bonus

Hours: 08:30 - 18:00 including a weekend rota

Role Responsibilities

• Understanding and adapting to the customers’ buying strategy and encouraging them to experience the product through test drives, which are carried out by the Product Specialist.
• Agreeing price and payment methods including advising on any financing options with the customer direct, working within company guidelines.
• Ensuring that each delivery is followed up with a personal phone call to check that the customer is happy with their purchase. Maintain contact with customers to build relationships and future business.
• Planning and organising own daily sales activity – for example by telephoning sales prospects (previous/existing customers or general enquiries) to obtain new business.
• Working alongside colleagues and other departments to ensure a seamless service to our customers.
• Positively participating in training and development opportunities to assist the Group in achieving its aims and objectives.

For this role, we are looking for an individual who can demonstrate the following skills and attributes:

• Able to plan, organise self and meet agreed work deadlines.
• Able to assimilate information quickly and provide considered responses.
• Strong work ethic and adaptable to change.
• Attention to detail and maintains good, accurate quality of work.
• Ability to work to tight deadlines to achieve the business needs.
• Able to react positively to organisational and market changes.
• You must be IT literate (PC, Microsoft and web literate), and hold a full UK driving licence.

Rewards And Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Healthcare cash plan.
• Employee vehicle-discount schemes.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme (including life cover).
• Internal and manufacturer training.
• Staff referral scheme.
• Company Car.

About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

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