US E-Commerce Growth Architect (Shopify & PDP CRO)

TRIP; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Lovely, bright and spacious office 1–2

4 days in office; Friday work fromHome

Private Healthcare with Vitality

Holiday: 24 days + birthday off

Pension plan

Company share scheme

Discounts on TRIP products

Mindfulness support with Calm App

Sabbatical etc

Job summary

TRIP is seeking a US E-Commerce Executive to own and optimise the onsite experience across the US Shopify store, TikTok Shop, and key digital retail platforms. The role focuses on PDP excellence, customer journeys and conversion rate optimisation to drive revenue growth.

You will deliver a best-in-class onsite experience through smart merchandising, content, UX and testing, and manage agency partners supporting Retail.com and other US retail touchpoints.

Qualifications

• Proven Shopify experience within a DTC or subscription business.
• Strong digital merchandising, PDP optimisation, and CRO expertise.
• Commercially minded with strong analytical skills.
• Hands-on experience with A/B testing and ecommerce analytics.
• Strong visual and UX sensibility.
• Experience managing agencies or partners.

Responsibilities

• Own the US Shopify experience (conversion, AOV, engagement).
• Lead PDP optimisation across products (content, imagery, reviews, bundles, subscriptions, cross-sell).
• Build and optimise customer journeys across key pages and checkout.
• Drive a continuous CRO roadmap through testing and performance analysis.
• Own PDP improvements for TikTok Shop using platform best practices.
• Partner cross-functionally to evolve PDP storytelling and education.
• Track and report on merchandising and conversion performance.
• Manage agencies supporting Retail.com and US retail execution.

Skills

Shopify experience

Digital merchandising

CRO expertise

Analytical skills

A/B testing

UX sensibility

Tools

Shopify

Analytics tools

Job description

TRIP is seeking a US E-Commerce Executive to own and optimise the onsite experience across the US Shopify store, TikTok Shop, and key digital retail platforms. The role focuses on PDP excellence, customer journeys and conversion rate optimisation to drive revenue growth.

You will deliver a best-in-class onsite experience through smart merchandising, content, UX and testing, and manage agency partners supporting Retail.com and other US retail touchpoints.