Urology Outpatient Receptionist: Welcoming Care & Admin

Ashford and St. Peter's Hospitals NHS Foundation Trust; Ashford; On-site; GBP 21,000 - 25,000; Full time

Job summary

Ashford and St Peters Hospitals NHS Foundation Trust seeks a full-time Receptionist to join the Outpatient team at Ashford. The role covers reception in the Urology Centre and general office duties, providing an excellent administrative service to patients while ensuring a friendly, welcoming environment.

You will use Cerner/SSC to update patient details and register attendance, direct patients to waiting areas, answer telephone enquiries about appointments, and support colleagues with flexible,

Qualifications

• Excellent telephone manner.
• Good administration skills.
• Experience with Cerner/SSC is desirable.
• Flexible and detail-oriented.

Responsibilities

• Greet patients and visitors in a friendly manner.
• Update patient details on Cerner/SSC and register attendance.
• Direct patients to waiting areas and coordinate appointments.
• Answer telephone inquiries about appointments and make amendments.
• Provide general administrative support to the department.

Skills

Excellent telephone manner

Good administration skills

Team player

Attention to detail

Cerner/SSC experience

Tools

Cerner/SSC

Job description

Ashford and St Peters Hospitals NHS Foundation Trust seeks a full-time Receptionist to join the Outpatient team at Ashford. The role covers reception in the Urology Centre and general office duties, providing an excellent administrative service to patients while ensuring a friendly, welcoming environment.

You will use Cerner/SSC to update patient details and register attendance, direct patients to waiting areas, answer telephone enquiries about appointments, and support colleagues with flexible,