Urgent Community Falls Response Specialist

Wye Valley NHS Trust; Hereford; On-site; GBP 21,000 - 26,000; Full time

Job summary

Wye Valley NHS Trust in Hereford is seeking a motivated Community Support Worker for the Falls Response within the Urgent Community Response Team. You will respond to adults who have fallen in the community, providing timely assessment, support, and home-based intervention to promote recovery.

Join us at the Open Evening on 23 October, 5pm–8pm at Nelson House HR4 0BG to meet the team. A driving licence is essential; shifts include day, night, and one weekend per month.

Qualifications

• CPD diary demonstrating levels of learning and reflection from courses / experiences
• Experience in Health/Social Care environments
• Experience in community setting
• Care certificate (Desirable)
• Manual handling (Desirable)

Responsibilities

• Attend patients' homes within a 45 minute target time after call
• Assess home safety and injuries, determine ability to assist
• Assist patient to upright position with equipment
• Provide basic care to patients
• Perform manual handling per guidelines
• Complete IStumble evaluation in EMIS
• Complete patient referrals and onward referrals
• Document follow-up calls and actions
• Be part of the Community Referral Hub team
• Handle referrals from community services and healthcare professionals in EMIS
• Use multiple IT systems and touch type or type confidently
• Adapt to new processes with a positive attitude
• Maintain friendly telephone manner

Skills

Communication skills

IT skills

Multi-tasking

Prioritisation

Health & Safety awareness

Education

CPD diary evidence

Care certificate

Tools

EMIS system

Microsoft Office

Job description

Wye Valley NHS Trust in Hereford is seeking a motivated Community Support Worker for the Falls Response within the Urgent Community Response Team. You will respond to adults who have fallen in the community, providing timely assessment, support, and home-based intervention to promote recovery.

Join us at the Open Evening on 23 October, 5pm–8pm at Nelson House HR4 0BG to meet the team. A driving licence is essential; shifts include day, night, and one weekend per month.