Upscale Waiter – Luxury Dining & VIP Service

Soho House & Co.; Greater London; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Team discount on Food & Drink

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Room Rates

Job summary

Soho House & Co. in West London is seeking a courteous Waiter/Waitress to deliver refined service to our members and guests, ensuring a smooth dining experience in line with the Club’s standards.

You will greet guests, take orders, make recommendations, and coordinate with kitchen and bar, while maintaining a pristine setting and handling payments via card or app. The role requires 2–3 years in a similar setting, flexible shifts including weekends, and a passion for hospitality in a fast-paced,

Qualifications

• 2–3 years in a similar high-end dining environment.
• Thrive in fast-paced, high-volume environments with calm problem solving under pressure.
• Hospitable, approachable and customer‑service oriented; respectful to colleagues and guests.
• Flexible shifts including weekends and holidays.

Responsibilities

• Warmly greet members and guests, introduce menus, and engage promptly upon seating.
• Take accurate food and drink orders, accommodating allergies or dietary needs.
• Coordinate with kitchen and bar to ensure timely, correct delivery of orders.
• Provide menu recommendations and pairings to guests.
• Maintain exceptional table service, replenish water and beverages, and ensure cleanliness throughout the stay.
• Process payments via card, Soho House App, or House Pay and manage any special requests.

Skills

Customer service

Teamwork

Problem solving under pressure

Hospitality

Job description

Soho House & Co. in West London is seeking a courteous Waiter/Waitress to deliver refined service to our members and guests, ensuring a smooth dining experience in line with the Club’s standards.

You will greet guests, take orders, make recommendations, and coordinate with kitchen and bar, while maintaining a pristine setting and handling payments via card or app. The role requires 2–3 years in a similar setting, flexible shifts including weekends, and a passion for hospitality in a fast-paced,