Fine-Dining Waiter: VIP Service & Perks

Soho House & Co; Greater London; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Team meal whilst on shift prepared by

Soho Friends Membership

50% Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff discount on Soho/Home

Paid charity days with Soho Impact

Free Counselling Sessions

Training programmes

Team Events

Job summary

Soho House in London is seeking a professional Waiter to deliver refined, attentive service to our members and guests. You will work closely with the floor and kitchen teams to ensure a smooth dining experience that reflects the Club’s standards of professionalism and discretion.

You will greet guests, take orders, make recommendations, and assist with payments while maintaining impeccable hospitality and a calm demeanor in a fast-paced environment.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Ability to work in fast-paced, high-volume environments and maintain calm under pressure.
• Hospitable, approachable and passionate about customer service.
• Able to follow training and Club School requirements.
• Willingness to work flexible shifts including weekends and holidays.
• Able to work in a team and autonomously.

Responsibilities

• Warmly greet members, introduce menus, and engage upon seating.
• Take accurate food and drink orders, accommodating allergies or dietary needs.
• Coordinate with kitchen and bar staff for timely, correct orders.
• Offer knowledgeable menu recommendations and pairings.
• Maintain top-quality table service and proactively top up beverages.
• Keep the environment pristine, set and reset tables and maintain cleanliness.
• Handle member requests and special accommodations with discretion.
• Process payments via card, Soho House App, or House Pay.
• Maintain discretion and professionalism with VIPs.
• Attend briefings, tastings, and assist colleagues as needed.

Skills

2–3 years experience

High-end dining

Customer service

Teamwork

Flexible shifts

Problem solving

Job description

Soho House in London is seeking a professional Waiter to deliver refined, attentive service to our members and guests. You will work closely with the floor and kitchen teams to ensure a smooth dining experience that reflects the Club’s standards of professionalism and discretion.

You will greet guests, take orders, make recommendations, and assist with payments while maintaining impeccable hospitality and a calm demeanor in a fast-paced environment.