Upscale Waitstaff: Fine Dining & VIP Service

Greenhouse Software, Inc.; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

50% Staff Discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discounts on Soho brands

Paid charity days

Counselling sessions

Training & events

Job summary

Soho House in London is seeking a dedicated Waiter to deliver refined, attentive, and personalised service to our members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience while upholding the Club’s standards of professionalism and discretion.

Your role includes greeting guests, taking orders, making recommendations, and processing payments, all while maintaining an exceptional standard of service and atmosphere.

Qualifications

• 2–3 years in a similar high-end dining environment.
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Responsibilities

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.

Skills

High-end dining

Guest service

Team player

Job description

Soho House in London is seeking a dedicated Waiter to deliver refined, attentive, and personalised service to our members and guests. You will work closely with floor and kitchen teams to ensure a smooth dining experience while upholding the Club’s standards of professionalism and discretion.

Your role includes greeting guests, taking orders, making recommendations, and processing payments, all while maintaining an exceptional standard of service and atmosphere.