Unsecured Lending Product Manager - Internal

HSBC Holdings plc; West of England; On-site; GBP 32,000 - 46,000; Full time

Job summary

HSBC Holdings plc in the West of England is seeking an experienced professional for an internal secondment to the Assistant Product Manager role within the Unsecured Lending team, overseeing credit cards and personal loans.

The role emphasises risk governance, customer outcomes, and collaboration across Marketing, Digital, Risk, Finance, Legal, Compliance, Technology and Operations, with strong reporting and audit responsiveness.

Qualifications

• Essential - proven track record in project management and stakeholder management.
• Retail banking product experience, ideally unsecured lending (personal loans and credit cards).
• Ability to translate data and analysis into clear insights and recommendations.
• Clear written and verbal communication for senior stakeholders.
• Proficient in Microsoft Excel, Word and PowerPoint to support reporting and governance.
• Confidence influencing teams across multiple functions.

Responsibilities

• Own risk and issue management across acquisition activity and compliance.
• Manage customer outcome reporting, dashboards and product reviews.
• Maintain acquisitions team controls as products and journeys evolve.
• Coordinate acquisition procedures, literature and terms for compliance.
• Coordinate internal audit activity and regulatory responses with deadlines.
• Lead working groups to surface risks and dependencies early, and define mitigations.

Skills

Project management

Stakeholder management

Data analysis

Communication

Excel

PowerPoint

Influencing

Tools

Excel

Word

PowerPoint

Job description

HSBC Holdings plc in the West of England is seeking an experienced professional for an internal secondment to the Assistant Product Manager role within the Unsecured Lending team, overseeing credit cards and personal loans.

The role emphasises risk governance, customer outcomes, and collaboration across Marketing, Digital, Risk, Finance, Legal, Compliance, Technology and Operations, with strong reporting and audit responsiveness.