University Hospitality Placement

The Greenway Hotel & Spa; Cheltenham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury hospitality venue in Cheltenham is offering a full-time professional placement for students. This role requires a commitment of at least 40 hours per week across five days, providing experience across various departments including Food & Beverage and Front Office. Successful candidates should be studying relevant degrees and have strong communication skills, with a passion for delivering exceptional guest experiences. The position does not include live-in accommodation, so candidates must secure housing independently.

Benefits

Generous Time Off: 31 days of leave

Monthly Tips from service charge

Discounts & Perks at 800+ retailers

Wellbeing Centre access

Health & Wellness Plans

Cycle-to-work schemes

Discounted stays and spa treatments

Free parking and meals on duty

Qualifications

• Candidates must have gained relevant guest-facing work experience in the UK.
• Demonstrate commitment to delivering a five-star guest experience.

Responsibilities

• Work across key operational departments, including Food & Beverage and Front Office.
• Gradually build responsibility and confidence in a fast-paced environment.

Skills

Strong communication skills

Team-oriented mindset

Professionalism

Willingness to learn

Genuine enthusiasm for the industry

Education

Currently studying a degree in Hospitality, Tourism or Business

Job description

Placement Overview

We offer a structured and flexible experience across key operational departments:

• • Food & Beverage – train with award‑winning restaurants and brasseries (2‑3 AA Rosettes).
  • Front Office – collaborate with reception, porterage, and guest services teams from arrival to departure.
  • Bespoke Rotational Placements – for longer placements gain exposure to multiple departments, focusing on your interests in Food & Beverage or Front Office.
• Throughout the placement, you will work closely with managers and team members, gradually building responsibility and confidence in a fast‑paced environment.

Role Details

• A full‑time position, working a minimum of 40 hours per week across 5 days. Shifts may include early starts from 6:00 am and late finishes.
• Weekend working is expected, with corresponding time off.
• The placement does not include live‑in accommodation; candidates must secure their own housing.

Requirements

• Currently studying a degree in Hospitality, Tourism or Business.
• Have gained relevant hospitality, guest‑facing work experience in the UK.
• Be committed to delivering a five‑star guest experience.
• Possess strong communication skills and a team‑oriented mindset.
• Demonstrate professionalism, a willingness to learn, and genuine enthusiasm for the industry.

Benefits

• Generous Time Off – 31 days of leave, increasing to 33 with service.
• Monthly Tips – shared service charge/gratuities, paid on the second pay date.
• Discounts & Perks – exclusive savings at 800+ retailers, gyms, restaurants, and more.
• Wellbeing Centre – access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans – dental, vision, alternative care, 24/7 GP.
• Sustainable Commuting – cycle‑to‑work and electric vehicle leasing options.
• Exclusive EHC Perks – discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub – reward and recognition platform with peer‑to‑peer cards, monetary rewards, Employee of the Month, and long‑service vouchers.
• Family‑Friendly Policies – enhanced leave and return‑to‑work support.
• Everyday Essentials – free parking, meals on duty, uniform and footwear allowance.

Our Culture

• Our workplace values diversity, equity and inclusion. We welcome talent from all backgrounds, experiences and life stages.
• We act on employee feedback: surveys, "you said, we did" action plans, and sustainability champions at every hotel and HQ.
• We are proud members of the Hoteliers' Charter and are guided by our values of Heart, Honesty, Spirit and Team.
• Join us to experience what it means to work for a values‑led, award‑winning employer.

About Us

Eden Hotel Collection is proud winners of the AA Small Hotel Group of the year 2024‑25, a Top 30 Best Place to Work in Hospitality 2024 by The Caterer, and Best Employer at the 2025 Springboard Awards for Excellence. We offer university students the chance to complete a professional placement within our luxury boutique hotels, providing a meaningful springboard into the world of luxury hospitality and hotel operations.