Unit Secretary

Spaulding Hospital - Boston and Cambridge; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider is seeking a Clerical Support professional to assist in various administrative functions within a patient care unit. The role involves managing patient records, providing administrative support, and ensuring effective communication within the department. Ideal candidates will have a High School Diploma and strong customer service skills, with a preference for those with prior clerical experience.

Qualifications

• 0-1 year experience in clerical support or customer service preferred.

Responsibilities

• Provides administrative support to nonexecutive employees in a patient care department.
• Manages and distributes information within an office and clinical reception.

Skills

Proficient in Microsoft Office

Strong follow-up and resolution skills

Excellent patient/customer service skills

Ability to prioritize and manage multiple tasks

Ability to learn new software systems

Education

High School Diploma or Equivalent

Job description

Summary
Performs clerical support functions for the patient care unit. Responsibilities include environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in delivering direct nursing care as appropriate to meet the needs of the clinical area, unit, and/or department, following established policies and procedures.
Does this position require Patient Care?
No

Essential Functions

• Provides administrative support to nonexecutive employees in a patient care department, typically a nursing unit.
• Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients, and maintains patient records.

Education

High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No

Licenses and Credentials

None specified

Experience

0-1 year experience in clerical support or customer service preferred

Knowledge, Skills, and Abilities

• Proficient in Microsoft Office
• Strong follow-up and resolution skills
• Ability to prioritize and manage multiple tasks
• Excellent patient/customer service skills
• Ability to learn new software systems and adapt to technology
• Ability to adjust actions based on others' actions

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20-35 lbs
• Carrying Occasionally (3-33%) 20-35 lbs
• Pushing Rarely (<2%)
• Pulling Rarely (<2%)
• Climbing Rarely (<2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (<2%)
• Crouching Rarely (<2%)
• Crawling Rarely (<2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (<2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. We embrace diverse skills, perspectives, and ideas. All qualified applicants will receive consideration without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, or other protected statuses. Reasonable accommodations will be provided to individuals with disabilities during the application process, for performing essential job functions, and accessing benefits.