Unit Manager

One Retail Group; Luton; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Travel discounts with TUI/Expedia/Book

Discounts on groceries

Movie tickets discounts

Cash rewards

Wellness and fitness programs

Friends and family discounts

Job summary

Compass Group UK&I is seeking a Unit Manager in Luton to lead a high‑performing team and ensure top customer service across daily store operations. The role emphasizes health and safety, stock management, and delivering the brand experience while driving sales through effective planning and collaboration with central teams.

The position offers a full‑time schedule, contributes to employee development, and rewards performance in a large hospitality network.

Qualifications

• Experience leading a high-performing team.
• Knowledge of health, safety and food hygiene standards.
• Strong stock management and merchandising skills.

Responsibilities

• Lead, inspire, and develop a high-performing team to deliver exceptional customer service and uphold brand standards.
• Oversee daily store operations to ensure smooth shop floor and service areas.
• Maintain compliance with health, safety, and food hygiene standards for a safe environment.
• Manage stock levels, product availability, and merchandising to maximise sales and minimise waste.
• Drive commercial performance through planning, forecasting and cost control.
• Ensure an outstanding shopping experience by addressing feedback and resolving issues promptly.
• Collaborate with central teams on campaigns, promotions and new product launches.

Skills

Team leadership

Customer service

Health & safety

Merchandising

Forecasting

Cost control

Training & development

Job description

Unit Manager – Luton

• Salary: £32,000 per annum
• Hours: 40 hours per week, 5 out of 7 days

We're currently recruiting a dedicated Unit Manager to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Unit Manager, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Luton Amigo? Here’s what you need to know before applying:

• Lead, inspire, and develop a high‑performing team to deliver exceptional customer service and uphold brand standards.
• Oversee daily store operations, ensuring the shop floor and service areas run smoothly and efficiently.
• Maintain rigorous compliance with all health, safety, and food hygiene standards, ensuring a clean, safe, and well‑presented environment at all times.
• Manage stock levels, product availability, and merchandising standards to maximise sales and minimise waste.
• Drive commercial performance through effective planning, accurate forecasting, and strong cost control.
• Ensure customers receive an outstanding shopping experience by responding to feedback, resolving issues promptly, and maintaining excellent service levels.
• Implement continuous improvement initiatives aligned with values, focusing on operational efficiency, colleague engagement, and customer satisfaction.
• Collaborate with central teams to deliver seasonal campaigns, promotional activity, and new product launches effectively.
• Support colleague training and development, ensuring all team members are confident, capable, and aligned with service expectations

Benefits

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!