Assistant Front Office Manager

The Venues Collection; Oxford; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Healthcare benefits

Discounts & wellbeing perks

Meals on duty

Pension scheme

Life Assurance

Training & development

Birthday leave

Job summary

The Venues Collection, part of Compass Group UK&I, is seeking an Assistant Manager to oversee catering and service operations at our Oxford venues. This full-time role (40 hours per week) focuses on delivering exceptional food and world-class customer service while driving team performance and operational excellence.

You will support inventory control, budgets, and staff training, ensuring smooth service across kitchens and counters, with opportunities for progression within a leading

Qualifications

• Previous experience in a similar role is essential.
• Experience leading teams and delivering service standards.
• Excellent communication and organisational skills are required.

Responsibilities

• Liaise between team and manager to exceed expectations.
• Motivate the team to stay on task and perform.
• Assist with inventories, budgets and action plans.
• Manage tills and process payments.
• Train and support teams, lead from the front.
• Assist with paperwork and maintain brand image.

Skills

Customer service

Team leadership

Budget management

Operational excellence

Job description

We're recruiting an experienced Assistant Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Levy on a full time basis, contracted to 40 hours per week. As an Assistant Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Levy's next Assistant Manager? Here's what you need to know before applying:

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

Your Key Responsibilities Will Include

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our Ideal Assistant Manager Will

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/1805/94169004/52807893/SU #Venues Collection

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!