Undergraduate And Postgraduate Coordinator

Imperial College London; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

39 days off a year

Generous pension schemes

Flexible working policy from day 1

On-site leisure facilities

Cycle-to-work scheme

Interest-free season ticket loan

Job summary

Imperial College London is seeking an experienced Undergraduate and Postgraduate Coordinator in London to oversee education administration for UG/PGT programmes, optimize processes, and ensure a positive student experience. The role includes programme administration, line management, and collaboration with the education team to drive improvements.

The successful candidate will guide course teams on university regulations and QA aspects, and work closely with colleagues to enhance teaching and

Qualifications

• Previous experience in a higher education setting, particularly in a customer-facing role.
• Demonstrable experience of taking initiative to improve processes.
• Effective analytical and problem-solving skills.
• Experience of negotiation & influencing to gain the desired result.
• Excellent interpersonal skills, with the ability to deal confidently with students, staff and external stakeholders.
• Ability to work independently and collaboratively within a team, providing help and assistance when needed.
• Coordinating or supervising other staff including their professional development.
• Effective organisational skills, with the ability to manage one’s own workload and prioritise tasks appropriately.

Responsibilities

• Programme Administration: provide comprehensive support to students, guiding them through their academic journey and coordinating teaching activities.
• Line Management: supervise UG/PG Administrators, provide development support, and collaborate with other coordinators on team initiatives.
• Wider Department input and oversight: establish best practices for project calls, marking allocations, student support, cohort building, and QA compliance.

Skills

Customer-facing experience

Process improvement

Analytical skills

Negotiation & influencing

Interpersonal skills

Independent & collaborative work

Staff coordination

Organisational skills

Job description

The Department of Brain Sciences is seeking an enthusiastic and experienced individual to fill the role of Undergraduate and Postgraduate Coordinator.

The post will play a crucial role in overseeing education administration within the Department, reviewing and streamlining processes and improving efficiency and effectiveness in the running of UG&PGT programmes to ensure a positive student experience. In addition to carrying out programme administration and line management responsibilities.

Programme Administration : You will provide comprehensive support to students, guiding them through their academic journey. You will work closely with academic programme teams, the Faculty Education Office team and other administrators to manage multiple teaching and learning activities, including producing timetables, support during teaching periods, management of Virtual Learning Environments and overseeing the assessment process, including organisation and oversight of exam boards.

Line Management : You will provide supervisory and developmental support to UG&PG Administrator(s) within the Department. You will also play a key role in our wider education team working closely with the UG&PG Co-ordinator for Dept of Metabolism, Digestion & Reproduction on team initiatives, training and ongoing improvements.

Wider Department input and oversight : you will work closely with the Education Manager and education team colleagues to establish best practice for processes relating to aspects such as project calls, marking allocations, student support, cohort building and marketing and recruitment. You will guide course teams on university regulations and Quality Assurance aspects relating to programme standards and modifications.

• Previous experience in a higher education setting, particularly in a customer-facing role
• Demonstrable experience of taking initiative to improve processes
• Effective analytical and problem-solving skills
• Experience of negotiation & influencing to gain the desired result
• Excellent interpersonal skills, with the ability to deal confidently with students, staff and external stakeholders
• Ability to work independently and collaboratively within a team, providing help and assistance when needed
• Coordinating or supervising other staff including their professional development.
• Effective organisational skills, with the ability to manage one’s own workload and prioritise tasks appropriately
• The chance to join a supportive administrative team that embraces opportunities and welcomes ideas to improve processes, and works collaboratively with a focus on staff development
• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various and resources designed to support your personal and professional

Undergraduate and Postgraduate Coordinator London, GB