Programme Administrator

University of Bath; Bath; On-site; GBP 27,000 - 30,000; Full time

Job summary

The University of Bath is seeking a highly organised Programme Administrator to join the MSc Office. You will coordinate a portfolio of PGT programmes, process applications and maintain accurate records to ensure a high-quality student experience.

Working independently and as part of a team, you will manage a busy workload, liaise with students, academic staff and central departments, and contribute to improving administrative processes in line with university guidelines.

Qualifications

• Experience in administration in higher education is desirable.
• Excellent organisational and time management skills are essential.
• Ability to work autonomously and take initiative is required.
• Strong multitasking and prioritisation abilities are expected.
• Excellent interpersonal and communication skills with customers.

Responsibilities

• Coordinate programme administration for MSc/PGT programmes.
• Process applications and maintain accurate records.
• Liaise with students, academic staff and central departments.
• Support ongoing improvements to administrative processes.

Skills

Organisational skills

Time management

Autonomy / Initiative

Multitasking

Communication skills

IT skills / databases

Attention to detail

Customer-facing / HE experience

Tools

Databases & record systems

Job description

About the role

The University of Bath's School of Management seeking a highly organised and proactive Programme Administrator to join the MSc Office team. This is a fast-paced and varied role, assisting with the delivery and management of a portfolio of PGT programmes. You will play a key role in ensuring a high-quality student experience by coordinating programme administration, processing applications, and maintaining accurate records. Working both independently and as part of a collaborative team, you will manage a high-volume workload in a dynamic, multicultural environment. You will liaise regularly with students, academic staff, agents, and central University departments, requiring strong communication skills and a professional, customer-focused approach. You will contribute to the continuous improvement of administrative processes, ensuring they are efficient, effective, and aligned with University regulations and established guidelines.

About you

You will be a motivated and diligent administrator with the ability to manage competing priorities in a busy environment.

You will demonstrate:

• Excellent organisational and time management skills
• The ability to work autonomously and take initiative
• Strong multitasking and prioritisation skills
• Excellent interpersonal and communication skills
• Strong IT skills, including experience with databases and record systems
• A high level of accuracy and attention to detail
• Experience of working in a customer-facing or higher education environment is desirable.

Further information

This is a busy and varied position requiring flexibility, including occasional evening and weekend work to assist with events. The postholder must be able to work to tight deadlines, adapt quickly to new systems and processes, and build effective working relationships across the University. This role is offered on a permanent, full-time basis (36.5 hours per week).

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We're very proud to be a signatory of the Armed Forces Covenant . an accredited Disability Confident Leader ; autism friendly university , committed to building disability confidence and supporting disabled staff . Starting from £26,707, rising to £30,378